A win for the whole team
Developers
Operations and software engineers can easily find internal experts for their technical questions. Arranging sessions for pair programming or troubleshooting becomes easier. Engineers can keep an up-to-date list of their skills in 8Buddy.
Tech Leads
8Buddy provides an aggregated view of knowledge across team members for tech leads. The current status can be analyzed and the evolution of technical skills explored over time. This is how 8Buddy makes it easy to use metrics for professional skill development.
HR Knowledge Networks & Digitalization
8Buddy promotes cross-department cooperation and supports the development of professional networks. It is a valuable addition or the first step in the company's IT knowledge management.
How it works
No tedious search for information
Software developers and Ops staff can find the colleague with the crucial knowledge with just a few clicks.
8Buddy makes the company's knowledge status transparent. Critical knowledge gaps are quickly identified and closed.
Always the right expert to answer the team's questions
IT employees ask their questions in 8Buddy. They choose whether to ask the whole team or a buddy suggested by the AI.
In-house knowledge sharing is easily accessible and low-threshold. In 8Buddy, experts can see at a glance what exactly their colleague needs and how much time it will take.
Automatic notification whenever something happens
Experts receive a notification when they are selected as a buddy for a question. Sometimes a text response is sufficient, but often the question can be better resolved in a face-to-face meeting.
Most IT experts are happy to help their colleagues. The personal approach is an additional motivator.
Smart content for every expert
DevOps are suggested questions based on their skills. They find discussions related to their interests.
8Buddy's Q&A section is the "single point of truth" for technical discussions and decisions. 8Buddy is a knowledge base that does not require extensive additional maintenance.
Find knowledge quickly
Once the problem is solved, the correct solution is marked and documented. Colleagues with a similar problem can quickly find the solution again in 8Buddy.